Privacy Policy
This policy explains how Special Travels handles information when you use our website or authorize our social media publishing tools.
Effective date: 14 September 2026
Who we are
This service is operated by Chongqing Buer Travel Consulting Co., Ltd. under the Special Travels brand. You can contact us at contact@special-travels.com.
Information we process
When you contact us or use our services, we may process the information you provide, such as your name, contact details, travel requirements, messages, and submitted materials.
If you authorize a social media account, we may process account identifiers, display name, profile image, access and refresh tokens, granted permissions, post content, media, scheduling information, and publishing status. We only request information and permissions needed to connect the account and publish content you choose.
We may also receive limited technical information needed for security and reliability, such as timestamps, browser or device information, and diagnostic records.
How we use information
We use information to provide requested travel services, operate and secure our website, connect authorized social media accounts, prepare and publish content, troubleshoot failures, communicate with you, and meet legal obligations. We do not sell personal information.
Sharing and storage
Information may be processed by service providers that support hosting, storage, authentication, analytics, and social media publishing. Social media content and account data are also processed by the platform you authorize, including TikTok, under that platform's own terms and privacy policy. We disclose information when required by law or necessary to protect users and our services.
We retain information only for as long as needed for these purposes, contractual obligations, security, and legal requirements. Authorization tokens are removed or invalidated when an account is disconnected where the platform supports this. Backups and security records may remain for a limited period.
Your choices and rights
You can revoke an application's access from the relevant social platform, disconnect an account in our publishing tool, or contact us to request access, correction, or deletion of your information, subject to applicable law and necessary record-keeping.
Security and changes
We use reasonable technical and organizational safeguards, but no online service can guarantee absolute security. We may update this policy when our services or legal requirements change. The effective date above identifies the latest version.
Contact
Privacy questions and requests may be sent to contact@special-travels.com.